Returns & Exchanges at Levy's Fine Jewelry

We want you to be completely captivated by your purchase, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Each piece must be returned in its original packaging with all accompanying certificates and documentation to ensure a seamless process.

1

Initiate Your Return

Contact our concierge team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Secure Packaging

Place your jewelry in its original presentation box and pack it securely inside a shipping carton with all original grading reports and appraisals.

3

Insured Shipping

Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location; all returns are fully insured during transit.

4

Inspection and Refund

Once our gemologists verify the condition and authenticity of the piece, your refund will be processed to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing